Customer Credit Memo Initiation Tab

When you select Customer Credit Memo from the Main Menu tab, the system displays the Customer Credit Memo Initiation tab.

This tab allows you to specify an open invoice to which it applies.

Customer Credit Memo Initiation tab definition



Invoice Reference Number

Required. The number of the customer invoice to issue the credit memo. If the invoice number is not known, use the custom document search screen for Customer Invoice Lookup to find it .

  For information about the Customer Invoice Lookup and other custom document searches, see Performing Custom Document Searches

Click to initiate this Customer Credit Memo. The system displays the main screen for the Customer Credit Memo document.


Customer Credit Memo Document, Main Screen