Example

The department of Natural Resources at Michigan State University offers surplus plants to the general public following research activities. Customers include local nurseries, individuals, and municipalities.

Payments are handled by the Natural Resources' processing organization, Landscape Office (NRLO). When customer 1855 came in to pick up some addition shrubs, they also stopped by the Dean's office and dropped off a payment for an outstanding invoice The NRLO uses a Cash Control document to record the payment.

More:

Customer Credit Memo