Business Rules

Accounts Receivable > Accounts Receivable Transaction Documents > Customer Invoice Writeoff > Process Overview

Business Rules

• The customer invoice must have an open amount.

• The writeoff must include a note to describe why the customer invoice is to be written off.

• The general ledger pending entries will post either to the accounting string listed in the Organization Accounting Default Organization Writeoff Account Defaults; or to the accounting string on the invoice.